![]() When I got up this morning (Christmas Eve!) I found an email explaining why what I was attempting wasn’t working as well as the modified design file - a delightful early Christmas present. He asked for screen shots and the design file I was attempting to modify so I sent them then went to bed. What I was doing wasn’t working so I emailed the developer and got an almost immediate response. I was attempting to combine 3 layers of appliqués and delete stitches that would be under one or more layers. StitchBuddy provides exactly what I need at a reasonable cost. What I do need, however, is a way to combine and/or modify existing designs. I’m just getting started in the world of embroidery and, at this stage, have no need to create my own designs. StitchBuddy has been the perfect tool for me to use. Maybe you'd like to provide it to my support email address I'd love to further investigate the corrupted file, because under normal conditions StitchBuddy is handling errors quite gracefully. Unfortunately there is little I can do about it. For Pfaff / Husqvarna machines it is really a shame, but I couldn't reverse-engineer these files good enough to support VIP / HUS files at all, and VP3 can only be read. StitchBuddy's capabilities to read / write embroidery designs are limited by vendors not sharing details of proprietary file formats. I had to quit the program and relaunch it to read good files. Further attempts to read known-good files failed in the same way. StitchBuddy gave no indication that anything was wrong except a silent failure to display the file's window. The first file I tried to load after downloading StitchBuddy happened to be a corrupted VP3 file. Keeping my rating from being five stars, however, is that the program should be able to recover from attempting to read a corrupted file. Developer support is amazingly fast and helpful, a feature that you don't see until after you've bought the program and one that is much appreciated. It does what it claims to do, and it is remakably easy to use. ![]()
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